Tolu Adebayo

Dedicated and results-driven professional seeking an entry-level Virtual assistance in appointment setting and customer representative roles.

Utilizing excellent communication and interpersonal skills to generate leads and schedule appointments.

• Consistently met or exceeded customer satisfaction targets
• Improved first-contact resolution rate by 25%
• Developed and implemented process improvements to reduce response times

• Lead generation and qualification
• Cold calling and email outreach
• Scheduling appointments and managing calendars
• CRM software proficiency