Salimata Faye
Administrative Assistant
Dakar,Senegal
Work Preference
Summary
Organized and dedicated administrative professional with extensive experience in managing complex schedules, coordinating high-level events, and providing comprehensive support to leadership teams. Proficient in utilizing tools like Salesforce and Confluence to maintain accurate and accessible reporting systems. Exceptional attention to detail, effective decision-making, and the ability to manage multiple tasks simultaneously in dynamic environments. Skilled in customer service, sales, and administrative functions with a self-motivated work ethic and a strong team-oriented mindset to drive organizational success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
6
6
Certificates
Work History
Administrative Assistant
Dimagi
04.2024 - 09.2025
- Administrative Oversight : Manage and optimize calendar schedules for internal and external meetings, ensuring seamless time management and prioritization.
- Operational Efficiency : Oversee division processes, including contractor invoicing, template creation, and data reconciliation for monthly performance tracking.
- Event and Travel Management : Coordinate Africa-based events, retreats, and workshops, handling logistics, agendas, and travel arrangements.
- Leadership Support : Provide comprehensive administrative support to the leadership team, including managing confidential communications, reports, and presentation materials.
- System and Tool Maintenance : Maintain Salesforce dashboards and Confluence pages, ensuring accurate and updated data to support strategic decision-making.
Program Management Officer
BBOXX Senegal
06.2023 - 02.2024
- Meet project deadlines without sacrificing build quality or workplace safety
- Develop and initiate projects, manage costs, and monitor performance
- Design technical upgrade paths, incorporating requested functionality and performance enhancements
- Write the new processes required from the acquisition of the company by Bboxx Ltd
- Identify plans and resources required to meet project goals and objectives
- Prepare and submit project invoices for review and approval
- Coordinate with cross-functional teams to resolve project issues and mitigate risks
Project Facilitator
Orange Digital Center
03.2021 - 06.2023
- Organize 1 talk and after-work per month
- With goal of 12 'Super Codeur' activities per year, 12 where organized in 3 months and then once per month
- Monitor team building trips and special events
- Manage demands and professionally adapt to frequent change, delays and unexpected events
- Coordinate venue and catering arrangements, speaker and attendee liaison and material distribution for meetings, events and annual graduation day
- Keep projects on schedule by managing deadlines and adjusting workflows
- Arrange travel and accommodation for team members and project partners
- Liaise weekly between departments to facilitate communication and keep appropriate parties updated on project developments
Program Facilitator
Teranga Legacy
01.2019 - 02.2021
- Procured new supplies and equipment in line with budget goals
- Observed 5 staff and volunteers to verify compliance with educational, safety and interpersonal guidelines
- Coordinated logistics for meals, transportation and program delivery
- Developed and created programs and monitored effectiveness against individual participant needs
Team Leader Free-lancer
Free Senegal
08.2020 - 01.2021
- Directed team of 10 sales staff in administrative tasks and in to help sales close deals
- Delivered services to customer locations within specific timeframes
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Carried out day-to-day duties accurately and efficiently
- Increased customer satisfaction by resolving issues
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
ACCOUNT MANAGER
Paydunya
04.2019 - 08.2020
- Performed engaging and polished presentations to build connections with potential customers and distinguish business from competitors
- Secured 5 high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Listened attentively to client portfolio of 10 standard and 3 super client's feedback to establish stronger relations and shape business
Bilingual Executive Assistant
Institut BDA
11.2018 - 12.2018
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Screened 15 to 25 calls and emails per day and responded accordingly to support executive correspondence
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Developed and maintained automated alert systems for important deadlines
- Organized and coordinated conferences and monthly meetings
Education
MBA - Project Management
Institut Supérieur De Management
09.2018 - 07.2020
Bachelor of Science - Senegalese Private Commercial Law
Institut Supérieur De Management
09.2014 - 07.2017
Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
French
Native language
French
Proficient
C2
English
Advanced
C1
Wolof
Proficient
C2
Timeline
Data Security and Data Privacy in the Workplace
08-2025
Preventing Harassment and Discrimination in the Workplace | For Non-Supervisors
08-2025
EVERFI Health Insurance Portability and Accountability Act (HIPAA)
08-2025
Administrative Assistant
Dimagi
04.2024 - 09.2025
Program Management Officer
BBOXX Senegal
06.2023 - 02.2024
Project Facilitator
Orange Digital Center
03.2021 - 06.2023
Team Leader Free-lancer
Free Senegal
08.2020 - 01.2021
ACCOUNT MANAGER
Paydunya
04.2019 - 08.2020
Program Facilitator
Teranga Legacy
01.2019 - 02.2021
Bilingual Executive Assistant
Institut BDA
11.2018 - 12.2018
MBA - Project Management
Institut Supérieur De Management
09.2018 - 07.2020
Bachelor of Science - Senegalese Private Commercial Law
Institut Supérieur De Management
09.2014 - 07.2017
Certification
Data Security and privacy
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