Salimata Faye
Administrative Assistant
Dakar,Senegal
Work Preference
Summary
Organized and dedicated administrative professional with extensive experience in managing complex schedules, coordinating high-level events, and providing comprehensive support to leadership teams. Proficient in utilizing tools like Salesforce and Confluence to maintain accurate and accessible reporting systems. Exceptional attention to detail, effective decision-making, and the ability to manage multiple tasks simultaneously in dynamic environments. Skilled in customer service, sales, and administrative functions with a self-motivated work ethic and a strong team-oriented mindset to drive organizational success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Language
6
6
Certificates
Work History
Administrative Assistant
Dimagi
04.2024 - 09.2025
- Administrative Oversight : Manage and optimize calendar schedules for internal and external meetings, ensuring seamless time management and prioritization.
- Operational Efficiency : Oversee division processes, including contractor invoicing, template creation, and data reconciliation for monthly performance tracking.
- Event and Travel Management : Coordinate Africa-based events, retreats, and workshops, handling logistics, agendas, and travel arrangements.
- Leadership Support : Provide comprehensive administrative support to the leadership team, including managing confidential communications, reports, and presentation materials.
- System and Tool Maintenance : Maintain Salesforce dashboards and Confluence pages, ensuring accurate and updated data to support strategic decision-making.
Program Management Officer
BBOXX Senegal
06.2023 - 02.2024
- Meet project deadlines without sacrificing build quality or workplace safety
- Develop and initiate projects, manage costs, and monitor performance
- Design technical upgrade paths, incorporating requested functionality and performance enhancements
- Write the new processes required from the acquisition of the company by Bboxx Ltd
- Identify plans and resources required to meet project goals and objectives
- Prepare and submit project invoices for review and approval
- Coordinate with cross-functional teams to resolve project issues and mitigate risks
Project Facilitator
Orange Digital Center
03.2021 - 06.2023
- Organize 1 talk and after-work per month
- With goal of 12 'Super Codeur' activities per year, 12 where organized in 3 months and then once per month
- Monitor team building trips and special events
- Manage demands and professionally adapt to frequent change, delays and unexpected events
- Coordinate venue and catering arrangements, speaker and attendee liaison and material distribution for meetings, events and annual graduation day
- Keep projects on schedule by managing deadlines and adjusting workflows
- Arrange travel and accommodation for team members and project partners
- Liaise weekly between departments to facilitate communication and keep appropriate parties updated on project developments
Program Facilitator
Teranga Legacy
01.2019 - 02.2021
- Procured new supplies and equipment in line with budget goals
- Observed 5 staff and volunteers to verify compliance with educational, safety and interpersonal guidelines
- Coordinated logistics for meals, transportation and program delivery
- Developed and created programs and monitored effectiveness against individual participant needs
Team Leader Free-lancer
Free Senegal
08.2020 - 01.2021
- Directed team of 10 sales staff in administrative tasks and in to help sales close deals
- Delivered services to customer locations within specific timeframes
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Carried out day-to-day duties accurately and efficiently
- Increased customer satisfaction by resolving issues
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs
ACCOUNT MANAGER
Paydunya
04.2019 - 08.2020
- Performed engaging and polished presentations to build connections with potential customers and distinguish business from competitors
- Secured 5 high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Listened attentively to client portfolio of 10 standard and 3 super client's feedback to establish stronger relations and shape business
Bilingual Executive Assistant
Institut BDA
11.2018 - 12.2018
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Screened 15 to 25 calls and emails per day and responded accordingly to support executive correspondence
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Developed and maintained automated alert systems for important deadlines
- Organized and coordinated conferences and monthly meetings
Education
MBA - Project Management
Institut Supérieur De Management
09.2018 - 07.2020
Bachelor of Science - Senegalese Private Commercial Law
Institut Supérieur De Management
09.2014 - 07.2017
Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
French
Native language
French
Proficient
C2
English
Advanced
C1
Wolof
Proficient
C2
Timeline
Data Security and Data Privacy in the Workplace
08-2025
Preventing Harassment and Discrimination in the Workplace | For Non-Supervisors
08-2025
EVERFI Health Insurance Portability and Accountability Act (HIPAA)
08-2025
Administrative Assistant
Dimagi
04.2024 - 09.2025
Program Management Officer
BBOXX Senegal
06.2023 - 02.2024
Project Facilitator
Orange Digital Center
03.2021 - 06.2023
Team Leader Free-lancer
Free Senegal
08.2020 - 01.2021
ACCOUNT MANAGER
Paydunya
04.2019 - 08.2020
Program Facilitator
Teranga Legacy
01.2019 - 02.2021
Bilingual Executive Assistant
Institut BDA
11.2018 - 12.2018
MBA - Project Management
Institut Supérieur De Management
09.2018 - 07.2020
Bachelor of Science - Senegalese Private Commercial Law
Institut Supérieur De Management
09.2014 - 07.2017
Certification
Data Security and privacy