Rokhaya Maria CISSE
Dakar
Summary
Engineering for Business Development is My Passion, My Passion is My Energy My Energy is the key for achieving my goals.
Oil and Gas professional with strong background in Fuel production, handling, analyses, specifications, sales.
Known for ensuring operational efficiency and safety, while fostering collaborative team environment. Reliable and adaptable, with skills in change management and strategic planning.
Knowledgeable Aviation Operations with solid background in managing territories, ensuring compliance with operational standards.
Demonstrated proficiency in team leadership and problem-solving skills to surpass targets and adapt to evolving market conditions.
Highly collaborative team player with sharp focus on achieving results and adapting to dynamic market trends. Known for effective communication and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Territory Manager
ViVO ENERGY
07.2023 - Current
- Ensure site compliance and operational milestones to ensure customer safety and maintain market leadership
- Staff Training to comply with operational standards and achieve objectives
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Aviation & Marine Sales Manager -Territory Manager
OLA ENERGY
09.2020 - 07.2023
- Aviation Sales
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Business Development Retail
- Staff training
- Lubricants Surveys and Pricing
Sales Engineer
AIR LIQUIDE
11.2019 - 09.2020
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
Process Engineer
ERAMET- Zircon Mining
10.2018 - 11.2019
- Unit diagnostics to identify sources of inefficiency and losses
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Optimization of zircon recovery
- Leaded Production Team of 5 technicians and provided technical assistance when issues arose.
- Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
- Coordinated with suppliers to resolve raw material issues affecting production schedules.
- Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.
- Optimization of production efficiency
- Production Process supervision
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
Chemical Engineering Intern
SAR- Oil Refinery
04.2018 - 07.2018
- Crude oil distillation fuel production and testing of petroleum products to ensure compliance with national and international specifications
- Conduct of the project to increase the capacity of the refinery for the processing of oil to specifications different from current imports
- Dimensioning of a water treatment unit from the refining process
- Development of a new solution for water treatment by adsorption
- Quality control of treated water
- Supported scale-up efforts from laboratory to pilot plant, enabling smooth transitions between phases of development.
- Utilized computer simulation software to model chemical processes and predict outcomes under various conditions.
- Developed technical reports on experimental findings for presentation to internal stakeholders, facilitating informed decision-making processes.
- Maintained detailed records of experiments conducted, allowing easy access to information for future reference or replication purposes when needed.
Laboratory Technician Intern
CSL-Lubricant Blending Joint Venture
09.2017 - 11.2017
- Lubricants Production and Analysis of the physico-chemical parameters
- Optimization of analysis procedures via the correlation between acidity and phosphorus
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Conduct of all analyses relating to petroleum products (flash point, pour point, viscosity, conductivity, etc.)
- Leaded Research project on the correlation between phosphorus content and acidity in lubricating oils
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Calibrated and maintained instruments to keep equipment fully operational.
Education
Design Engineer Diploma - Chemical Process Engineering
École Supérieure Polytechnique
Dakar, Senegal01-2018
Diploma of Technology - Laboratory Technician - Chemical Process Engineering
École Supérieure Polytechnique
Dakar, Senegal01-2015
Associate of Applied Science - Experimental Science
Lycée Thierno Saïdou Nourou TALL
Dakar, Senegal01-2013
Skills
- Communication
- Initiative Taking
- Human Relationships
- Oil products Operation Processes
- Problem solving
- Solution oriented
- Industrial Operations Management
- Fluid mechanics
- Project Management
- Selling and Negotiation
- Process Automation
- Team management
- Driving innovation topics
- Team collaboration and leadership
- Multitasking and organization
Accomplishments
- Achieved Refinery waste water compliance by completing a unit treatment sizing with accuracy and efficiency.
- Documented and resolved oil loss investigation which led to determination of the origin of losses and replacement of defective equipment.
- Collaborated with team of 3 in the development of biofuel from used frying oils- 1st price at the Chemist's fair
- Collaborated with team of 9 for the participation in Vivo Football League- Winners of the league and became best female player
- Change management manager for an ERP change project
Websites
Certification
- Oil products Operation Processes
- Chemical Engineering Unit Operations: Adsorption, Filtration, Distillation, Absorption
- Heat Transfer
- Industrial Operations Management
- Fluid mechanics
- Project Management
- Selling and Negotiation
- Process Automation
- Team management
- Driving innovation topics
- Pack Google/Pack Office-Ms Project
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Extra Professional Experience
Help to a nursery
Natural Cosmetic Product formulation
Personal Information
Age: 29
Affiliations
- 1st Price Chemist's Fair : Project Presentation and implementation
- Best Female Player : Vivo Energy Football League
- Social Entrepreneurship: Initiated rural communities to the production of bleach with sea water
Additional Information
Continuous Improvement
Sport
Reading
Timeline
Retail Territory Manager
ViVO ENERGY
07.2023 - Current
Aviation & Marine Sales Manager -Territory Manager
OLA ENERGY
09.2020 - 07.2023
Sales Engineer
AIR LIQUIDE
11.2019 - 09.2020
Process Engineer
ERAMET- Zircon Mining
10.2018 - 11.2019
Chemical Engineering Intern
SAR- Oil Refinery
04.2018 - 07.2018
Laboratory Technician Intern
CSL-Lubricant Blending Joint Venture
09.2017 - 11.2017
Design Engineer Diploma - Chemical Process Engineering
École Supérieure Polytechnique
Diploma of Technology - Laboratory Technician - Chemical Process Engineering
École Supérieure Polytechnique
Associate of Applied Science - Experimental Science
Lycée Thierno Saïdou Nourou TALL
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