Ndèye Ramatoulaye Basse
Strategic Delivery Operator | Public Sector & Development Program Lead
Ouest Foire, Dakar
Summary
Multilingual program delivery professional with 7+ years of experience leading strategy execution and driving operational transformation across public, nonprofit, and development sectors across Africa. Proven ability to deliver high-impact results by aligning stakeholders, optimizing internal systems, and enhancing performance. Experienced in government collaboration, capacity building, M&E systems, and program delivery aligned with public policy priorities.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Internal Operations Manager
Beautiful Soul
2023.06 - Current
- Managed cross-functional teams (HR, finance, marketing, coaching) to streamline service delivery and ensure high program quality.
- Built and deployed internal MEL systems, enabling real-time tracking of results and impact for government and NGO clients.
- Optimized internal operations using AI tools (ChatGPT, Perplexity, NotebookLM), reducing reporting time and standardizing workflows.
- Coordinated curriculum delivery and quality control for a professional coaching certification program.
- Oversaw production and delivery of client-facing materials, improving quality and on-time delivery.
- Supported financial management processes including cost-tracking and consultant remuneration.
Training & Research Project Officer
Femmes Africa Solidarité (FAS)
2020.07 - 2023.06
- Designed and coordinated capacity-building programs for public servants, defense personnel, and civil society actors.
- Led the Elsie Gendarmerie Project to promote women’s integration in security forces in collaboration with national institutions and UN agencies.
- Oversaw the launch of academic programs in Gender and Development with UCAD and UADB.
- Contributed to MEL and reporting for regional training programs with AU, UNITAR, and UN Women.
- Managed logistics and advocacy for events involving African Union and UN stakeholders.
- Provided interpretation during a strategic AU-Ministry meeting for the Heads of State Conference on Positive Masculinity.
- Supported electoral observation efforts via the Etu Jamm Platform.
Field Researcher – Yanayi Project
Boutique des Sciences, UADB
2020.08 - 2020.10
- Conducted qualitative research on climate resilience.
- Transcribed interviews and compiled local insights into a report.
National Coordinator–SDSN Youth (UADB Focal Point)
SDSN Youth
2018.01 - 2020.01
- Launched and managed the SDG Club at UADB with 80+ student members.
- Designed workshops and awareness sessions on the SDGs.
- Acted as liaison between SDSN Youth and university stakeholders.
Project Assistant
Femmes Africa Solidarité (FAS)
2019.08 - 2019.10
- Drafted academic content for a Bachelor’s in Gender and Development.
- Developed concept notes for youth peace and conflict forums.
- Interpreted and reported during youth events with UNESCO.
Intern
Enda ECOPOP
2018.09 - 2018.10
- Supported event coordination for the Local Leadership Excellence Award.
- Facilitated local governance promotion aligned with PNDL.
Education
Master Degree - Environment & Sustainable Development
ISDL
Dakar, Senegal 2023.01 - 2025.01
Bachelor Degree - Corporate Social Responsibility
UADB
2018.01 - 2020.01
Skills
- Government & NGO Partnership Management
- Public Sector Transformation & Policy Delivery
- Program Implementation & Execution Leadership
- Monitoring, Evaluation & Learning (MEL)
- Stakeholder Engagement in Multicultural Contexts
- Coaching for Performance & Team Enablement
- Operational Systems Design (AI, ERP, Automation)
- Bilingual Facilitation (French-English)
Certification
Professional Coaching Certification, Beautiful Soul, 05/01/25, Leadership coaching using systems thinking, GROW framework, and reflective practice.
References
· Ibrahima Bob – Program Officer, Global Partnership for Education (World Bank) – ibrahima9.bob@gmail.com – +1 571 344 0657 / +221 77 653 83 96
· Dr. Aladji Madior Diop – Head of Sustainable Development Dept., UADB – aladjimadior.diop@uadb.edu.sn – +221 77 640 36 59
· Sokhna Awa Amar – HR and Accounting Manager, Beautiful Soul – +221 77 325 49 71
· Coumba Fall Venn – Executive Director, FAS – africangender@fasngo.org – +221 77 709 29 24 / +221 76 224 00 00
Timeline
Internal Operations Manager
Beautiful Soul
2023.06 - Current
Master Degree - Environment & Sustainable Development
ISDL
2023.01 - 2025.01
Field Researcher – Yanayi Project
Boutique des Sciences, UADB
2020.08 - 2020.10
Training & Research Project Officer
Femmes Africa Solidarité (FAS)
2020.07 - 2023.06
Project Assistant
Femmes Africa Solidarité (FAS)
2019.08 - 2019.10
Intern
Enda ECOPOP
2018.09 - 2018.10
National Coordinator–SDSN Youth (UADB Focal Point)
SDSN Youth
2018.01 - 2020.01
Bachelor Degree - Corporate Social Responsibility
UADB
2018.01 - 2020.01