Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ndèye Ramatoulaye Basse

Strategic Delivery Operator | Public Sector & Development Program Lead
Ouest Foire, Dakar

Summary

Multilingual program delivery professional with 7+ years of experience leading strategy execution and driving operational transformation across public, nonprofit, and development sectors across Africa. Proven ability to deliver high-impact results by aligning stakeholders, optimizing internal systems, and enhancing performance. Experienced in government collaboration, capacity building, M&E systems, and program delivery aligned with public policy priorities.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Internal Operations Manager

Beautiful Soul
06.2023 - Current
  • Managed cross-functional teams (HR, finance, marketing, coaching) to streamline service delivery and ensure high program quality.
  • Built and deployed internal MEL systems, enabling real-time tracking of results and impact for government and NGO clients.
  • Optimized internal operations using AI tools (ChatGPT, Perplexity, NotebookLM), reducing reporting time and standardizing workflows.
  • Coordinated curriculum delivery and quality control for a professional coaching certification program.
  • Oversaw production and delivery of client-facing materials, improving quality and on-time delivery.
  • Supported financial management processes including cost-tracking and consultant remuneration.

Training & Research Project Officer

Femmes Africa Solidarité (FAS)
07.2020 - 06.2023
  • Designed and coordinated capacity-building programs for public servants, defense personnel, and civil society actors.
  • Led the Elsie Gendarmerie Project to promote women’s integration in security forces in collaboration with national institutions and UN agencies.
  • Oversaw the launch of academic programs in Gender and Development with UCAD and UADB.
  • Contributed to MEL and reporting for regional training programs with AU, UNITAR, and UN Women.
  • Managed logistics and advocacy for events involving African Union and UN stakeholders.
  • Provided interpretation during a strategic AU-Ministry meeting for the Heads of State Conference on Positive Masculinity.
  • Supported electoral observation efforts via the Etu Jamm Platform.

Field Researcher – Yanayi Project

Boutique des Sciences, UADB
08.2020 - 10.2020
  • Conducted qualitative research on climate resilience.
  • Transcribed interviews and compiled local insights into a report.

National Coordinator–SDSN Youth (UADB Focal Point)

SDSN Youth
01.2018 - 01.2020
  • Launched and managed the SDG Club at UADB with 80+ student members.
  • Designed workshops and awareness sessions on the SDGs.
  • Acted as liaison between SDSN Youth and university stakeholders.

Project Assistant

Femmes Africa Solidarité (FAS)
08.2019 - 10.2019
  • Drafted academic content for a Bachelor’s in Gender and Development.
  • Developed concept notes for youth peace and conflict forums.
  • Interpreted and reported during youth events with UNESCO.

Intern

Enda ECOPOP
09.2018 - 10.2018
  • Supported event coordination for the Local Leadership Excellence Award.
  • Facilitated local governance promotion aligned with PNDL.

Education

Master Degree - Environment & Sustainable Development

ISDL
Dakar, Senegal
01.2023 - 01.2025

Bachelor Degree - Corporate Social Responsibility

UADB
01.2018 - 01.2020

Skills

  • Government & NGO Partnership Management
  • Public Sector Transformation & Policy Delivery
  • Program Implementation & Execution Leadership
  • Monitoring, Evaluation & Learning (MEL)
  • Stakeholder Engagement in Multicultural Contexts
  • Coaching for Performance & Team Enablement
  • Operational Systems Design (AI, ERP, Automation)
  • Bilingual Facilitation (French-English)

Certification

Professional Coaching Certification, Beautiful Soul, 05/01/25, Leadership coaching using systems thinking, GROW framework, and reflective practice.

References

· Ibrahima Bob – Program Officer, Global Partnership for Education (World Bank) – ibrahima9.bob@gmail.com – +1 571 344 0657 / +221 77 653 83 96

· Dr. Aladji Madior Diop – Head of Sustainable Development Dept., UADB – aladjimadior.diop@uadb.edu.sn – +221 77 640 36 59

· Sokhna Awa Amar – HR and Accounting Manager, Beautiful Soul – +221 77 325 49 71

· Coumba Fall Venn – Executive Director, FAS – africangender@fasngo.org – +221 77 709 29 24 / +221 76 224 00 00

Timeline

Internal Operations Manager

Beautiful Soul
06.2023 - Current

Master Degree - Environment & Sustainable Development

ISDL
01.2023 - 01.2025

Field Researcher – Yanayi Project

Boutique des Sciences, UADB
08.2020 - 10.2020

Training & Research Project Officer

Femmes Africa Solidarité (FAS)
07.2020 - 06.2023

Project Assistant

Femmes Africa Solidarité (FAS)
08.2019 - 10.2019

Intern

Enda ECOPOP
09.2018 - 10.2018

National Coordinator–SDSN Youth (UADB Focal Point)

SDSN Youth
01.2018 - 01.2020

Bachelor Degree - Corporate Social Responsibility

UADB
01.2018 - 01.2020

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Ndèye Ramatoulaye BasseStrategic Delivery Operator | Public Sector & Development Program Lead