Ndioro NDOYE SENE

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• Oversaw HR projects from inception to completion, ensuring timely delivery within budget constraints.
• Coached managers on how to handle difficult employee situations or disputes professionally while adhering to company policies.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Promoted a positive work culture by fostering open communication and collaboration among team members.
• Led talent acquisition efforts, resulting in a diverse and high-performing workforce.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Developed onboarding programs that accelerated new hire integration into the company culture and expectations.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Structured compensation and benefits according to market conditions and budget demands.
• Collaborated with senior management to design compensation packages that effectively incentivized high performance across departments.
• Implemented performance reviews and motivational strategies to elevate HR team results.

• Identified opportunities to streamline processes and improve office operations and efficiency.
• Delivered performance reviews, recommending additional training or advancements.
• Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Fostered strong relationships with external vendors/partners in order to negotiate favorable contract terms that benefitted both parties.

• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Motivated employees through special events and incentive programs.
• Organized and led staff orientation programs and training to promote collaboration.

• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Built relationships with customers and community to establish long-term business growth.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Communicated product quality and market comparisons by creating sales presentations.
• Built a high-performing sales team through targeted recruitment, training, and performance management initiatives.

• Created and managed project plans, timelines and budgets.
• Renegotiated outsourcing contracts to save considerable costs.
• Delivered impactful training programs that increased employee productivity levels within client organizations consistently.

• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Built relationships with customers and community to establish long-term business growth.
• Negotiated contracts with suppliers to secure favorable terms that benefited the company''s bottom line.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Onboarded new employees with training and new hire documentation.

• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.
• Ensured compliance with federal, state, and local employment laws through diligent policy management.
• Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Developed comprehensive onboarding programs to improve new hire integration and increase retention rates.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Negotiated favorable contracts with vendors for cost-effective delivery of essential services such as training programs or benefits administration.
• Fostered positive work environment through comprehensive employee relations program.
• Conducted thorough employee evaluations, providing feedback and guidance for professional growth.

• Identified and communicated customer needs to supply chain capacity and quality teams.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Collaborated with marketing department to launch and manage promotional activities and campaigns.
• Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

• Collaborated with Commercial manager to provide customer feedback and recommend DHL Express operational service changes to meet emerging trends.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing according to DHL Express Policies.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Communicated with clients regarding account services, statements, and balances.
• Investigated and resolved accounting, service and delivery concerns.