Housekeeper & Laundry Service
Open To Work
MICHAEL OZOR
Fuji Bar and Restaurant (Complexe Yengoulene)
Dakar,DK
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
CleanerHotel Housekeeper & Laundry Service
Work Type
Full TimePart TimeContract WorkVolunteer
Location Preference
On-Site
Location:
Dakar, DK, SN
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leaveTeam Building / Company RetreatsPersonal development programsFlexible work hours
4
Years of experience
- With over 4 of hands‑on experience in the hospitality industry, I have built a reputation as a detail‑oriented, hardworking, and loyal professional who consistently exceeds cleanliness and service standards. My career has been dedicated to ensuring that every guest enjoys a spotless, comfortable, and welcoming environment — from pristine guest rooms to perfectly laundered linens.
- I have worked in diverse hospitality settings, including luxury hotels, business accommodations, and resort environments, where I mastered the art of efficient housekeeping, laundry operations, and guest service excellence.
- I am committed to loyalty and long‑term service, treating every property I work for as if it were my own. My dedication to quality, reliability, and professionalism has earned me recognition from supervisors and positive feedback from guests.
- Whether preparing a VIP suite, managing laundry for hundreds of rooms, or responding to urgent guest requests, I approach every task with pride, integrity, and a commitment to excellence.
- Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Work History
1 Year
12.2024 - 12.2025
1 Year
Cleaner
Fuji Bar and Restaurant (Complexe Yengoulene) | Dakar, DK
12.2024 - 12.2025
- Performed routine cleaning tasks in various environments, ensuring cleanliness and hygiene standards.
- Utilized industrial cleaning equipment to maintain facilities efficiently and effectively.
- Assisted in training new team members on proper cleaning procedures and safety protocols.
- Monitored inventory levels of cleaning supplies, reporting needs for replenishment timely.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
- Fostered safer work environment by promptly addressing spills and potential hazards.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
3 Years
01.2021 - 01.2024
3 Years
Hotel Housekeeper & Laundry Service
Hotel Du Capital Senegal | Yoff Virage, Dakar, Senegal
01.2021 - 01.2024
- Performed daily cleaning tasks in guest rooms and common areas to maintain hotel standards.
- Assisted with inventory management of cleaning supplies and linen.
- Collaborated with team members to ensure timely completion of cleaning duties.
- Adhered to safety protocols while using cleaning equipment and chemicals.
- Responded promptly to guest requests for additional services or amenities.
- Maintained organization of housekeeping carts and storage areas for efficiency.
- Observed and reported maintenance issues to ensure guest satisfaction.
- Participated in training sessions to learn best practices in housekeeping operations.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Washed and folded towels and linens to properly stock guest rooms.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checking.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Participated in ongoing professional development opportunities within the hospitality industry, resulting in enhanced knowledge of best practices for housekeeping services.
- Improved room readiness efficiency with thorough and systematic cleaning protocols.
Education
High School Diploma
High School Diploma
St Augustine Boys Collage | Kogi State, Nigeria | 01-2021
Skills
Cleaning and sanitizing
Sweeping and mopping
Housekeeping
Customer service
Reliability and punctuality
Problem-solving
Efficient cleaning techniques
Restroom sanitation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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“I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.”
John Cage
Languages
EnglishC2
Bilingual or Proficient
FrenchA1
Beginner
Additional Information
I am a dedicated and detail‑oriented hospitality professional with a proven track record in hotel housekeeping and laundry operations, committed to delivering the highest standards of cleanliness, comfort, and guest satisfaction. Over the course of my career, I have worked in diverse hospitality environments, from boutique hotels to large international chains, where I developed a reputation for reliability, efficiency, and exceptional service.
My experience includes expertly maintaining guest rooms, suites, and public areas to brand standards; managing laundry services with precision to ensure fresh, well‑presented linens; and adhering to strict hygiene and safety protocols. I am skilled in operating modern cleaning and laundry equipment, organizing workloads to meet tight deadlines, and collaborating with multicultural teams to achieve operational excellence.
Known for my strong work ethic, loyalty, and commitment, I consistently go beyond assigned duties to anticipate guest needs and create a welcoming atmosphere. I take pride in my ability to adapt to changing priorities, solve problems proactively, and uphold the values of integrity, respect, and teamwork. My diverse background has equipped me with cultural sensitivity and effective communication skills, enabling me to interact positively with guests and colleagues from all walks of life.
Whether working independently or as part of a team, I approach every task with dedication, precision, and a genuine passion for hospitality. My goal is to contribute to an environment where guests feel valued, comfortable, and eager to return — ensuring that the property’s reputation for excellence is maintained and enhanced.
Timeline
Cleaner
Fuji Bar and Restaurant (Complexe Yengoulene)
12.2024 - 12.2025Read more
Hotel Housekeeper & Laundry Service
Hotel Du Capital Senegal
01.2021 - 01.2024Read more
- High School Diploma,
Read more
St Augustine Boys Collage - High School Diploma,
Read more