Mahyar Razavian
Dresden
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
4
4
years of professional experience
Work History
Outfit Consultant
S.Oliver Group
01.2023 - Current
- Delivered excellent customer support through clear communication and timely resolution of customers'' concerns, building lasting relationships.
- Prioritized urgent customer support issues while balancing storefront operational needs and general customer service duties.
- Collaborated with cross-functional teams to identify and implement process improvements for enhanced customer support.
- Developed strong relationships with clients by providing exceptional customer support and technical expertise.
Customer Support
Andishe Sabz Khazar
10.2020 - 04.2022
- Reduced customer support inquiries by creating easy-to-follow online help articles and troubleshooting guides.
- Provided exceptional customer support by effectively resolving inquiries via phone or onsite visits.
- Provided exceptional customer support by quickly responding to service requests and resolving connectivity issues in a timely manner.
Education
Professional Data Analyst - Data Entry
Google Data Analytics
09.2024
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- MS Office
- Analytical Thinking
- Customer Relationship Management
- Client Engagement
- Analysis & Evaluation
- Business Analysis
Languages
English
Advanced (C1)
German
Intermediate (B1)
Persian
Bilingual or Proficient (C2)
Timeline
Outfit Consultant
S.Oliver Group
01.2023 - Current
Customer Support
Andishe Sabz Khazar
10.2020 - 04.2022
Professional Data Analyst - Data Entry
Google Data Analytics
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