Hi, I’m
John Miracle frank
Sales officer
Dakar
Summary
Proven leader in marketing and operations, adept at brand building and strategic thinking, significantly enhanced brand awareness for Wangkang Group. Skilled in event planning and social media engagement, I excel in creating innovative campaigns and fostering team collaboration. Expertise in recruitment and hiring, ensuring high-performance teams.
Overview
8
years of professional experience
Work History
Wangkang Group
Sales and Marketing Officer
01.2024 - Current
Job overview
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.
- Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Enhanced customer experience through regular feedback collection, identifying areas for improvement in product offerings or sales processes.
- Established long-term partnerships with industry influencers to increase brand visibility within target markets.
- Negotiated contracts with key partners and suppliers, optimizing costs while maintaining quality standards.
- Provided training and mentorship to junior team members, fostering a culture of continuous improvement and high performance.
PJ Ventures
Warehouse Supervisor
01.2022 - 12.2023
Job overview
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Completed daily operations on time and maintained high standards of accuracy.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
MFI
Dispatch Supervisor
01.2020 - 12.2022
Job overview
- Supervised team of number employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Recruited highly qualified candidates, conducting interviews and providing onboarding support for new hires in the dispatch department.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
Goldmaxx Security Services
Security Supervisor
01.2019 - 12.2019
Job overview
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Developed and implemented strategies to prevent and respond to security incidents.
The Church of Jesus Christ of Latter Day Saints
Custodian
02.2017 - 01.2019
Job overview
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Education
Alison CollegeOnline
CPD Certificate from Facilities Management
10.2023
Regional Maritime University Ghana
Diploma from Paramilitary Cadetship Training
06.2019
Medafric Computer Institute Ghana
Certificate from ICT LEVEL1&2
01.2014
Dizzy International Model School Nigeria
The West Africain Examination Council from Science
06.2012
Skills
- Brand building
- Event Planning
- Client acquisition
- Multicultural Marketing
- Sales Promotions
- Marketing Plans
- Campaign Planning
- Innovative
- Recruitment and hiring
- Strategic thinker
- Research
- Social Media Engagement
- Presentations
Languages
French
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Additional Information
Driver: License AB
Forklift Operator
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Learning and assisting in achieving organisational goals
Timeline
Sales and Marketing Officer
Wangkang Group
01.2024 - Current
Warehouse Supervisor
PJ Ventures
01.2022 - 12.2023
Dispatch Supervisor
MFI
01.2020 - 12.2022
Security Supervisor
Goldmaxx Security Services
01.2019 - 12.2019
Custodian
The Church of Jesus Christ of Latter Day Saints
02.2017 - 01.2019
Alison College
CPD Certificate from Facilities Management
Regional Maritime University
Diploma from Paramilitary Cadetship Training
Medafric Computer Institute
Certificate from ICT LEVEL1&2
Dizzy International Model School
The West Africain Examination Council from Science
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