Hichem Beltaief
Operations Supervisor
Sfax
Summary
A seasoned Operations Supervisor with a proven track record at Franks International/Expro Energy, I excel in enhancing operational efficiency and fostering strong customer relationships. My expertise in compliance management and team leadership has consistently driven business improvements, achieving notable cost savings and maintaining high performance standards.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Franks International | Expro Energy
04.2019 - Current
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Kept high average of performance evaluations.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Operations Supervisor
Franks International
03.2018 - 02.2019
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed strong relationships with key customers ( Kosmos Energy - Trinidad & Tobago) to better understand their requirements and tailor services accordingly.
- Kept high average of performance evaluations.
- Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
Operations Supervisor
Franks International
04.2014 - 02.2018
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Field Service Supervisor
Franks International
12.2013 - 03.2014
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Achieved higher customer retention rates by addressing concerns promptly and building trust-based relationships with key accounts.
- Established strong relationships with clients ( Longreach | Kosmos Energy ) through excellent communication skills and professional conduct.
Field Service Supervisor
Weatherford TRS
04.2010 - 11.2013
- Established strong relationships with clients through excellent communication skills and professional conduct.
- Facilitated communication between office personnel, subcontractors, and customers.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Achieved higher customer retention rates by addressing concerns promptly and building trust-based relationships with key accounts.
Field Service Technician
Weatherford TRS
02.2009 - 03.2010
- Participate in operations acc. to customer's requirement. Running and pulling of casing/tubing. Make sure that equipment is working as expected. Maintain the equipment.
- Maintain and develop good relation and good service towards Weatherford customers and suppliers.
- Maintain the respectable representation of the Company both on and off the job. Which also included the below, Maintenance and troubleshooting of equipment on site.
- Attending required training : SWA, drops, working at heights, rigging and slinging trainings
TRAINEE/ SERVICE TECHNICIAN
Weatherford TRS
03.2008 - 01.2009
- Assisting the TRS crew with the daily servicing of equipment, attending the daily tool box talk to understand the daily task, adhere to the safety & Quality policies of the company
- Preparing equipment for the rig. Identifying tools specifications and its use, Attending Training Courses on TRS Handling Tools, Tong Operation, Power Unit, JamPro, Fill up and Circulation Tool. H2S, Firefighting, First Aid, Working at Heights. Participating in QHSE standards and requirements. Worked as casing stabber and Tong Operator, service the handling tools, Power units, Tongs, Air operated equipment and learned how to operate Power Tongs. Daily servicing of equipment making it ready for the Job, Filling in all necessary paper work for the servicing done
Education
Bachelor of Science - Financial Services Marketing Operations
Institute of High Commercial Study
Tunisia07-2007
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Customer Relations
- Quality Assurance
- Compliance Management
- Customer Relationship Management
- Project Management
- Team Leadership
- Workflow Planning
Languages
Arabic
Native language
English
Proficient
C2
French
Proficient
C2
Additional Information
What people say: " I’m writing this letter to express my appreciation of your efforts and added value during your period of service in the company.
In fact, your field experience together with your hard-working attitude and sense of commitment obviously helped make you the well-organized person you are now.
Besides, experience as Kosmos project coordinator in different countries revealed your great ability of both stress and change management.
You proved also to have special leading skills leading by example and maintaining friendly work atmosphere.
Keep up to good work and wish you the best of luck in your career.
Amit Sankhe
KOSMOS Energey
Senior Drilling Engineer
Kosachvdrlgeng@kosmosenergy.com
Timeline
Operations Supervisor
Franks International | Expro Energy
04.2019 - Current
Operations Supervisor
Franks International
03.2018 - 02.2019
Operations Supervisor
Franks International
04.2014 - 02.2018
Field Service Supervisor
Franks International
12.2013 - 03.2014
Field Service Supervisor
Weatherford TRS
04.2010 - 11.2013
Field Service Technician
Weatherford TRS
02.2009 - 03.2010
TRAINEE/ SERVICE TECHNICIAN
Weatherford TRS
03.2008 - 01.2009
Bachelor of Science - Financial Services Marketing Operations
Institute of High Commercial Study
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