FATY BA

I worked at YOUSRA real estate agency as a community manager.

• Created engaging content for community platforms to foster member interaction.
• Moderated discussions to maintain a positive and respectful environment.
• Coordinated events and activities to promote community engagement and connection.
• Collaborated with teams to implement community feedback into service improvements.
• Managed social media channels to enhance brand visibility and member reach.
• Analyzed community trends to adapt strategies for better engagement outcomes.
• Responded to customer inquiries in a timely manner.

• I participated in the setting up of a database for companies management, an app called EASY TRAINING.
• Administered database systems for student information and academic records management.
• Optimized query performance and ensured data integrity across databases.
• Managed user access and permissions for database security protocols.

• Managed daily restaurant operations and staff scheduling for peak efficiency.
• Trained and supervised team members to ensure service quality and consistency.
• Oversaw inventory management, including ordering and stock control processes.