Elimane Ba
Dakar
Summary
Focused administrative officer committed to maintaining a productive, quality-focused environment. Expertise in employee relations, strategic planning and reporting. Ability to transcend cultural differences. Achievements include streamlining administrative processes for greater efficiency and promoting a positive work environment through effective leadership.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administration Officer
Ministry for the Family and Solidarity
Diamniadio
06.2023 - Current
- Prepared and organized necessary documents
- Responded to queries raised by customers via email or social media channels in a professional manner.
- Received and distributed mail, letters and packages.
Food Service Assistant
MERCYSHIPS/ Hospital ship
Dakar
02.2022 - 06.2023
- Maintained cleanliness in customer and food prep areas
- Monitored safe food temperatures with thermometers
- Handled customer orders in a full-service restaurant
- Maintained hygiene by thoroughly cleaning all cooking areas and equipment
Bakery Assistant
Global Mercy
Dakar
02.2022 - 11.2022
- Formulated dough recipes tailored to pies, cakes and an assortment of baked goods
- Kept meticulous track of supply quantities and baking components
- Used ovens and equipment to bake products per recipes.
Wave Agent
Wave agent for mobile money transfer services
Kaolack
06.2021 - 02.2022
- Enhanced process efficiency through analysis of client comments
- Conducted market research surveys to identify customer needs and preferences.
- Conducted client interviews to assess their financial needs and resources
Food Service Worker
MERCYSHIPS/ Hospital Ship
Dakar
08.2019 - 03.2020
- Sanitized kitchen equipment regularly
- Followed stringent hygiene protocols for maintaining clean service spaces
- Mopped floors to ensure a sanitary environment
Education
Bachelor of Science - Linguistics And Grammar
UNCHK
Kaolack03-2022
IT: Computer Languages
UNCHK
Kaolack11-2018
High School Degree: Langages And Modern Civilizati
NDOFFANE High School
07-2017
Skills
- Office Administration Support
- Document Control
- Document Preparation
- Customer Relations
- Budgetary Analysis Expertise
- Strategic Procurement
- Project Management
- Financial Planning
- Cost Analysis
- Contract Negotiation
Certification
· Entrepreneurship
· Financial Budgeting Training
· Food Basic Safety
· Customer service
· Project management
Public procurement specialist
Languages
French
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Administration Officer
Ministry for the Family and Solidarity
06.2023 - Current
Food Service Assistant
MERCYSHIPS/ Hospital ship
02.2022 - 06.2023
Bakery Assistant
Global Mercy
02.2022 - 11.2022
Wave Agent
Wave agent for mobile money transfer services
06.2021 - 02.2022
Food Service Worker
MERCYSHIPS/ Hospital Ship
08.2019 - 03.2020
Bachelor of Science - Linguistics And Grammar
UNCHK
IT: Computer Languages
UNCHK
High School Degree: Langages And Modern Civilizati
NDOFFANE High School
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