Online workspaces (Google workspace, Microsoft Teams, Zoom)
Aminata Fall
HR Business Partner
Dakar
Summary
HR Leader | Workforce Strategy | Talent & Employee Relations
Dynamic HR professional with 10+ years of experience, leading workforce management for 1,800 employees in a complex, high-stakes environment. Proven ability to drive organizational transformation, optimize HR operations, and foster strong labor relations through strategic leadership. Passionate about talent development, performance management, and employee engagement, ensuring business continuity and growth. Adept at handling labor challenges, HRIS implementation, and large-scale workforce transitions while maintaining a people-first approach.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Superintendent RH – Acting HR Manager
Endeavour Mining
Sabodala, Kedougou
12.2023 - Current
- Strategic HR Leadership & Workforce Management
- Overseeing HR operations for 1,800 employees, ensuring compliance, policy implementation, and talent development.
- Leading critical workforce transitions, including roster changes, employee mobility, and HRIS implementation (SAP SuccessFactors). - Employee Engagement & Labor Relations
- Successfully managed a 4-day strike, ensuring minimal operational disruption and a smooth return to normalcy.
- Built a strong relationship with the Workers’ Committee (WC), independently organizing elections and fostering proactive labor relations. - Talent & Performance Management
- Spearheaded performance review cycles, ensuring salary increases align with employee ratings and business goals.
- Led the Career Committee & People Review process, driving succession planning, IDPs, and internal mobility across regions.
Associate - HR
myAgro
Dakar
11.2021 - 11.2023
- Managed team of 4 direct reports (office) and 29 dotted line (field) to handle recruitment - from screening applicant resumes to sharing finalized contract.
- Developed and implemented 4 policies and procedures to use for recruitment, employee relations and benefits administration.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement to reduce percentage to less than 20%.
- Plan, direct and supervise all activities related to administration and
maintenance of payroll to reduce error rate from 12% to less than1%. - Coordinated employee training programs to support performance reviews and feedback management through scorecards process.
- Created and implemented change forms for hires, terminations and promotions.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Administer benefits programs, including conducting analyses and serving as
primary contact with providers (ie. insurance), serve as support for
compensation and retirement plans benefits. - Applied mediation and collaboration to successfully resolve employee complaints and grievances on a ratio of 190/215 in 1 year.
- Worked alongside Global Division to deploy new training strategies.
- Partnered with departmental managers to ascertain hiring needs, subsequently provide candidate recommendations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Support in analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Created and delivered HR training sessions to staff, including managers.
- Coordinate and Lead inter-departmental meetings within company to improve cross departmental communication and alignment
- Liaise between in-country and Global People Operations department to ensure fluid communication and smooth transfer of information/processes to in-country
staff - Support Global People Ops management in all workforce development,
recruitment and training initiatives
Resident Coordinator
Council on International Educational
Dakar
01.2017 - 06.2020
- Planned and organized 2 social and educational activities per month to promote community building and personal development among students.
- Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
- Managed financial reporting through NetSuite (management of petty cash accounts and expense reports)
- Planned and follow-up of program funding through Adaptive .
- Designed and implemented program activities to ensure gap between budget and forecast is less than 10%
- Set up programs calendars, developed and coordinated management of all exchange programs.
- Coordinated arrivals, departures and accommodation for foreign participants.
- Maintained accuracy on information on Dakar Study Center program
- Organized student field trips, including site survey, orientation, placement logistics for students and reporting.
- Assist Resident Manager and other designated staff to meet administrative requirements (schedule, marketing, etc.).
- Established and maintained safe and healthy environment at Study Center or for field visits in accordance with all established health and safety requirements.
- Training on company policies for staff and providers.
Program Coordinator
Global Education Network
Dakar, DK
07.2014 - 12.2016
- Developed business implementation projects and conducted partnerships research
- Designed and reviewed partnership contracts
- Coordinated travels (accommodation, arrivals, departures, visa requirements)
- Shared knowledge on legal targeted environment for implementation of products within WAEMU area
- Monitored and assessed mission assigned to consultants
- Established, coordinated and executed of travel programs in Asia for B2B purposes
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized files and folders for better understanding of data by all
- Organized and managed program development from conception through successful execution.
- Developed and maintained relationships with external partners to facilitate program operations.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Tracked and reported expenses accurately to manage program budgets.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Facilitated workshops and conducted trainings to educate team members
- Assess compliance of program with local laws and regulations.
- Developed proposals and operational plans within assigned area.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Executive Assistant
ISM Group
Dakar
12.2012 - 06.2014
- Organized local and international trips for groups of students and for staff members
- Organized communication events (Cocktails / Graduation / Seminars welcoming between 30 and 400 people)
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations
- Wrote reports and executive summaries
- Worked with senior management to initiate new projects and assist in various processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors and president.
Education
Master of Science - Business Administration
ISM
Dakar, Senegal 05.2009 - 12.2010
Master of Science - Private Law
University of J. F. Champollion
Lyon, France 05.2008 - 05.2009
Bachelor of Science - Private Law
University of J. F. Champollion
Lyon, France 05.2008 - 05.2009
Bachelor of Science - Business Administration - Major Business Law
ISM
Dakar, Senegal 05.2005 - 05.2008
Skills
HR policies
Accomplishments
- 2022: Coordination on behalf of JSI of the Track & Trace Project in Senegal- Component of World Bank Project Read@Home
- 2019: Kognito certificate on how to respond to non-apparent mental health disorders
- 2013: Coordination of an education trip for 25 African students in the framework of an exchange program between ISM Group and Sookmyung University (Seoul, South Korea).
Software
Payspace (Payroll system)
BambooHR (HRIS)
NetSuite (Accounting Management Software)
Concur (Accounting Management Software)
Adaptive (Financial Planning Software)
Prezi (animated presentations)
SAP SuccessFactors
SharePoint
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCompany CultureWork from home optionStock Options / Equity / Profit SharingCareer advancementLanguages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Korean
Elementary (A2)
Timeline
Superintendent RH – Acting HR Manager
Endeavour Mining
12.2023 - Current
Associate - HR
myAgro
11.2021 - 11.2023
Resident Coordinator
Council on International Educational
01.2017 - 06.2020
Program Coordinator
Global Education Network
07.2014 - 12.2016
Executive Assistant
ISM Group
12.2012 - 06.2014
Master of Science - Business Administration
ISM
05.2009 - 12.2010
Master of Science - Private Law
University of J. F. Champollion
05.2008 - 05.2009
Bachelor of Science - Private Law
University of J. F. Champollion
05.2008 - 05.2009
Bachelor of Science - Business Administration - Major Business Law
ISM
05.2005 - 05.2008
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